Frequently Asked Questions

Do you have any questions? We have the answers!
What information do I need to provide to apply for a Master Advances?

The application requires some personal information (such as your address, income and social security number), plus information for a checking account that can accept electronic transfers. In some states, we may request documents to verify your income; these documents can only be accepted through an upload to our website.

How much can I borrow, how long will I have to pay it back and how much will the Cash advance cost?

All of this depends on your individual state laws, your eligibility and other factors. You’ll be able to see available cash advance amounts, durations and pricing before completing your application. See Rates and Notices for more information.

How should I choose the Cash advance length?

Select a repayment date that works best for you. We suggest choosing a pay date.

What kind of bank account is required to apply for a Cash advance?

To apply for a cash advance, you’ll need to have a checking account that accepts ACH transfers. Unfortunately, prepaid debit cards and savings accounts cannot be used.

What routing number should I use?

Please use your bank’s direct deposit routing number. This can be found on your checks or your bank’s website; if necessary, you can also contact your bank to confirm the correct electronic routing number. (Please note this is not the wire transfer routing number.)

Why do you need my social security number?

To verify your identity, we need personal information such as your SSN. See our Privacy and Security policy for more details..

How should I choose my cash advance amount?

You can set your cash advance amount and length by adjusting the cash advance sliders from left to right. Once that’s done, select the “Get Your Money Now” or “Apply Now” button.

Why do you need my income information or paystub?

The laws and our eligibility requirements in some states require us to receive documentation that verifies your income. We can only accept this documentation through an upload to our website.

Can I use a bank account that's already being used by a different Master Advances customer?

For security purposes, our system won’t allow that (even if the other person has a Master Advances account but has never actually borrowed from us). If you’re receiving an error message that the banking information you’re entering is already in our system, you’ll need to provide a different account.

When can I apply for a new Cash advance?

Check your eligibility by contacting us.